Support Health Check Services
If you’re struggling to manage your support renewals, consider a Support Renewals Health Check from Advanced Systems Group (ASG). We’ll help you streamline your contract process, track your assets, and ensure your support terms are correct.
Inventory Reviews and True Ups
When it comes to managing support contracts, it’s critical that you have an accurate inventory. That’s why our Support Renewals Health Check services include inventory reviews and true-ups on a semi-annual or annual basis. This process includes a review your Levels of Service (LOS) to make sure you’re getting the right support. We'll also review your inventory to determine which assets you’ve added or de-commissioned, and then we'll compare this updated inventory against your maintenance renewals—so you don’t experience any denials of coverage or end up paying for support you don’t need.
Co-Term and Consolidation Strategies
Our advanced maintenance specialists can recommend and implement co-term and consolidation strategies for you too. You have several options, and we’ll help you identify the strategy that will work best for you.
As a final step, we’ll load your assets into our tracking portal. You'll be able to find all the relevant information you need to track and manage your support contracts—we’ll even include the technical support contact numbers for all your assets for easy access.
Schedule your Support Renewals Heath Check today! Contact your local representative or our Advanced Maintenance Specialist, Billie Mohrbach. To learn about our No-Cost Support Renewals Health Check option, download our Support Renewals Health Check datasheet.