Support

At Advanced Systems Group (ASG), customer support defines our capabilities. When you invest significant time and resources into your IT solutions, you can be sure that ASG will be there to support you. Our relationships with our vendor partners assures you—the end user—that our team can provide you with all the professional support and knowledge that is at the leading edge of the IT industry. To learn more, contact our maintenance contracts group at maintenance@virtual.com.

Support & Maintenance Services

When you choose ASG as your service contract administrator, you not only keep all the benefits of working directly with your vendors, you also add a valuable set of services from ASG that include discounts, easy billing, problem resolution, and account management. Learn more...

Support Consolidation Services

Every time your support contracts are up for renewal, you're free to make changes or look for better options. ASG offers an elite team of maintenance specialists who can help you identify the co-term and consolidation strategies that will work best for you. Learn more...

Support Health Check Services

If you’re struggling to manage your support renewals, consider our Support Renewals Health Check services. We’ll help you streamline your contract process, track your assets, and ensure your support terms are correct. Learn more...

Integrated Service Partners – Third-Party Support Services

Integrated Service Partners provides a single point of contact for consolidating and managing original equipment manufacturer (OEM) direct, OEM authorized, and select third-party IT maintenance contracts. Learn more...