Before diving into our new technology offering – AVA or Advanced Vector Automation for AIOps – we need to back up and put a framework around AIOps. According to Gartner (Market Guide for AIOps Platforms by Will Cappelli, Colin Fletcher, and Pakaj Prasad):
Artificial intelligence for IT operations (AIOps) platforms are software systems that combine big data and AI or machine learning functionality to enhance and partially replace a broad range of IT operations processes and tasks, including availability and performance monitoring, event correlation and analysis, IT service management, and automation.
With that said, AVA for AIOps is a custom architected analytics centric platform for data center automation and advanced configuration management. It can help organizations overcome challenges associated with complexity, transforming business models, dealing with siloed IT skill sets, and the chore of managing uncorrelated data.
Existing solutions that utilize methods such as, element managers or specialized monitoring platforms, are sorely lacking as they fail to correlate the massive data that hundreds of unique devices and systems in the modern data center create.
The result is that there are small areas of automation and performance/availability monitoring, but they do not correlate together to create a complete view of data center service delivery. We think this is unacceptable.
IT needs new tools and a rational paradigm to automate IT using a universal mechanism that can communicate with all production devices no matter how old. A new technology that can keep a memory of what has happened in the past and use this to predict the future states. A technology that can interact with ticketing systems, enforce and automate IT policies and processes. This new technology will need to process all the inputs that a data center can create and correlate this into a story that explains the state and automated methods to return the system to a healthy state.
Check out our new offering – AVA for AIOps – and see how it can transform your IT operations and data center management!