In a recent blog post – 3 Ways Organizations Can Grow Revenue With IT Transformation – I shared how IDC organizations are realizing revenue gains through data center modernization. To recap, they were:
- Reducing the time to market for customer-facing applications and services, thus taking advantage of more business opportunities and winning more business
- Improving the quality of existing applications and services, including increasing employee productivity levels, thereby better serving customers
- Having the capacity and capabilities to create new products, services, and offerings that address market demand
As we’ve seen first-hand, achieving the above-described revenue gains through data center modernization efforts requires dealing with complexities. Here are four things you’ll need to consider:
- As you modernize, concentrate on major applications first and be sure to involve key players on both the technology and business sides of the table. When you can bring all players to the table from the start you’ll be better equipped to establish enterprise-wide goals and an attainable framework for meeting them.
- Scrutinize your IT infrastructure along the way and don’t be shy about scrapping unnecessary or costly platforms. It’s imperative to balance the value a technology provides against the cost to achieve that benefit. You’ll likely learn that sometimes it’s just not worth your investment. If you fail to balance this correctly, cost and complexity are likely to increase at an above-average rate.
- Start with an application mapping assessment that includes executive support and buy-in. Make sure you assemble a team that includes the right mix of executive team members. This will help you better assess your application environment and create a solution that results in IT infrastructure agility.
- Tribal knowledge can cause problems if you’re not ready for it. Tribal knowledge is that highly-specialized, unwritten and (more concerning) unshared knowledge that employees obtain throughout their employment – the work arounds and quick-fixes. This information is not discoverable using automated tools, is not often documented, and can therefore cause inherent risk. Here’s a post we wrote a while back on why capturing this tribal knowledge is important.
Recognizing these lessons up-front can help lead to a smoother data center upgrade that can position your organization to be more agile and more competitive in today’s global landscape. In addition, Dell EMC, along with Intel, have compiled a host of resources, including assessments and ESG reports that can help facilitate IT Transformation. Be sure to check them out today!