Modernizing the data center by implementing the latest technologies has delivered a host of benefits. Virtualization and flash storage have effectively reduced server sprawl and lowered facilities and staffing costs. Converged infrastructure solutions have helped automate previously manual processes, reducing downtime associated with human errors, while improving IT delivery. While these advancements are all impressive, as IDC points out in their Dell EMC-sponsored whitepaper – The Business Impact of IT Transformation – it’s not enough!
IDC explains that IT needs to continue to evolve beyond back-office processes into an integral part of the organization that helps multiply revenue. This IT Transformation (ITX) requires…
…the widespread modernization and automation of IT platforms and processes, along with the deployment of cutting-edge technologies that can help IT better align its offerings with line-of-business (LOB) needs. ITX is a necessary first step in a full digital transformation strategy for the business.
IDC interviewed a number of organizations regarding their IT Transformation initiatives and reported their findings on its impact on revenue growth, including:
- 8 percent one-time revenue growth
- 3 percent further year-on-year revenue growth
- $206 million average higher revenue per year per organization
- 20 percent total revenue growth over 5 years
With IT operations more responsive to business needs, organizations were able to improve competitive positions. IDC found three ways that these organizations are realizing revenue gains through IT Transformation:
- Reducing the time to market for customer-facing applications and services, thus taking advantage of more business opportunities and winning more business
- Improving the quality of existing applications and services, including increasing employee productivity levels, thereby better serving customers
- Having the capacity and capabilities to create new products, services, and offerings that address market demand