Support & Maintenance Services
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At Advanced Systems Group (ASG), customer support defines our capabilities. When you invest significant time and resources into your IT solutions, you can be sure that ASG will be there to support you. Our relationships with our vendor partners assures you—the end user—that our team can provide you with all the professional support and knowledge that is at the leading edge of the IT industry. To learn more, contact our Maintenance Contracts Group at maintenance@virtual.com. When you choose ASG as your service contract administrator, you not only keep all the benefits of working directly with your vendors, you also add a valuable set of services from ASG that include discounts, easy billing, problem resolution, and account management. Learn more... ASG offers warranty and support plans from each of our vendor partners. You can purchase these plans the same time as you purchase new equipment, or we can offer you support renewals from most of our partners. Learn more... At extra no cost, ASG offers multi-vendor support to help you reduce the complexity of managing your environment. ASG can resell maintenance support for most major IT products, creating a single source for all the support requirements and information. Learn more... For those customers who need warranty or support plans not offered by their product manufacturers, or who want to have all support provided by one vendor, ASG offers several third-party warranty or support plans. Learn more... Integrated Service Partners provides a single point of contact for consolidating and managing original equipment manufacturer (OEM) direct, OEM authorized, and select third-party IT maintenance contracts. Learn more... |
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Virtualization Technology Trends
Some virtualization technology trends we see currently taking place and what CIOs need to consider. Read our blog to learn more.